Help center

Short answers, written by the people who built it.

Every guide here is one screen long and tells you which button to press. If you would rather ask, Linky is in the corner of this page and answers from these same articles.

73 how-to guides 60 questions before you buy

My website

6

Photo Galleries

6

Documents

5

Events

5

My Schedule

5

Clients

4

Team

4

Notifications

3

Payments

3

Session plans

3

Store & pricing

3

Collect

2

Kiosk / front-desk sign-in

2

Messages

2

Proposals

2

Service menu

2

Social Studio

2

Waitlist

2

Dashboard

1

Expenses

1

Export data

1

Help & feedback

1

Import clients

1

Inventory

1

Jobs

1

Portfolio

1

Profile

1

Requests

1

Today

1

Your money

1

Before you sign up

What it costs, what is included, and what happens to your work if you leave.

Annual or month to month

Published rates are the annual rate, and month to month costs $6 more per month on every plan.

Booking a demo or talking to a person

Use the Get a demo page to arrange a walkthrough with someone from the studio.

Booth rent or commission, which is better for a barber?

Booth rent means predictable costs and your own pricing. Commission ties pay to what the shop books. The right one depends on how steady your book is.

Can a client request a tattoo without creating an account?

Yes, a client can typically submit a booking or consultation request and sign consent forms through a link without ever creating a login.

Can a homeowner sign a contract without creating an account?

Yes, a homeowner can typically sign a proposal or contract through a token link without creating an account or a password.

Can clients tip on a card at checkout?

Yes, card tipping at checkout is standard on most modern point of sale and booking platforms, including Turbo Link.

Can clients view a gallery without an app or password?

Yes, a client can typically view their gallery through a link with a PIN or magic code instead of downloading an app or remembering a password.

Can I switch from Vagaro or GlossGenius without losing my clients?

Switching platforms does not mean losing your client list, as long as you export it first and import it into the new system.

Consent, ID checks and deposits for tattoo

The Trade plan carries consent and waiver forms signed and stored, an age and ID check recorded against the sitting, and deposits at booking.

Do contractors need a website?

A website makes a contractor look established and gives homeowners a place to request an estimate, and it matters most when booking and follow-up are wired in.

Do I need a separate consent form for minors?

Rules on tattooing minors vary by state and some states prohibit it outright, so check your state board before relying on any consent form.

Do I need a separate website and gallery platform?

Not if one system handles both. One login, one bill, and one place clients look for you.

Do I need my own website if I already have a booking app?

A booking app alone leaves you renting your client relationship on someone else's platform, so most stylists still want a website they own to point people at.

Do I own my domain and my site

Your domain is registered in your name and stays yours, and you can bring a domain you already own.

Galleries, proofing and prints for photographers

Studio includes delivery galleries with watermarked previews, proofing, and pay-to-download pricing you set yourself.

Getting started

Pick the plan for your trade and start checkout, and the studio helps get you set up rather than leaving you with an empty account.

Having us run the marketing

Three service levels: Presence at $149 a month, Growth at $399, and Full Service at $899, all on top of your plan.

How do I get clients to rebook?

Clients rebook more when you reach out before they go quiet, using time since their last session instead of waiting for them to remember.

How do I get customers to sign estimates faster?

Estimates get signed faster when a homeowner can review and sign them on their phone through a link, without printing, scanning, or creating an account.

How do I handle after-hours emergency requests?

An after-hours emergency intake form or line lets homeowners reach you outside business hours without you having to answer the phone yourself at 11pm.

How do I handle walk-ins and appointments at the same time?

A visible queue with wait times lets booked clients keep their slot while walk-ins see exactly how long they will wait.

How do I reduce no-shows at my salon?

The three things that cut salon no-shows are a card on file, a deposit for new or high value bookings, and a reminder sequence, not one silver bullet.

How do I run a mini session booking day?

Fixed slots published in advance, online booking so clients grab their own, and a deposit or full payment collected at booking.

How long should a shop keep signed consent forms?

Retention rules for consent and release forms vary by state, so confirm the minimum with your state board before setting a policy.

How long should an estimate stay valid?

Most contractors keep an estimate valid for 30 days, though shorter windows of 15 days make sense when material or fuel costs are moving fast.

How much deposit should I charge for a photo session?

Most photographers charge a deposit somewhere between 20 and 50 percent of the session price, collected at booking and applied to the final invoice.

How much deposit should I charge for a tattoo, and is it refundable?

Most shops charge a flat deposit, often 50 to 150 dollars for smaller work and more for custom pieces, and keep it on a no-show or late cancel.

Is a booking app worth it for a one-chair shop?

A booking app pays for itself for a one-chair shop mainly by cutting the phone tag and no-shows that eat into a single barber's limited hours.

Is my client list mine if I leave?

Your client list should belong to you regardless of which software you use, and you should be able to export it in full if you ever decide to leave.

Is there a free version

There is no free tier and no trial. The live demos on this site are the way to evaluate it before paying.

Marketing add-ons

Individual services like Google Business Profile management, a review engine, email, video, landing pages and ads can be added without changing your plan.

Payment processing and payouts

Card processing is 2.9% plus 15 cents, and instant payouts are 1.5%.

Pricing for a team

Team is $89 a month for up to 9 seats and Team Plus is $149 for 10 or more, both flat with no per-seat charge.

Pricing for contractors

Command Center is $74 a month billed annually, or $80 month to month, covering the website, leads and pipeline, jobs, booking and documents.

Pricing for photographers

Studio is $49 a month billed annually, or $55 month to month, and includes delivery galleries with 100 GB of storage.

Pricing for salons, barbers, nails, lash and massage

Solo is $29 a month billed annually, or $35 month to month, and covers booking, CRM, invoicing, contracts and payments.

Pricing for tattoo artists

Trade is $39 a month billed annually, or $45 month to month, adding consent and waiver forms, deposits, and flash and portfolio pricing.

Salons with more than one chair

Team at $89 covers up to 9 seats flat, with each pro keeping their own client book and the owner seeing team totals.

Seeing it before you buy

There are live working demos on this site for every trade, and you can book a walkthrough if you want it against your own business.

Should I charge a deposit for hair appointments, and how much?

A deposit makes sense for longer or higher priced hair services, and most salons land somewhere between a flat amount and 20 to 50 percent of the service price.

Social Studio

Social Studio is where you draft a post, write a caption and line it up to publish, and the studio can write it for you instead.

Storage for photo galleries

Studio includes 100 GB, and extra storage is $10 a month per 250 GB.

Switching from something else

You can bring your client list in, and a demo is the sensible first step so nothing you depend on gets missed.

There is a studio behind it

Turbo Link is software plus the studio that runs it, so the site can be designed for you and the marketing can be handled for you.

What a designed website costs

Builds come in three levels: Essential at $349 one time, Signature starting at $1,499, and Flagship quoted after a call.

What contractors get

Command Center covers the website, leads and pipeline, customers, jobs, tasks, documents and company files, with booking against real availability.

What is a fair no-show fee for a barber?

Most barbers set a no-show fee close to the full price of the cut, since a missed slot in a short appointment is hard to refill.

What is booth rent software and do I need it?

Booth rent software tracks what each renter owes and pays, automatically, instead of you keeping a spreadsheet or chasing envelopes.

What is included

Booking, CRM and client portal, invoicing and contracts, and payments are in every plan, with the trade-specific parts layered on top.

What is the difference between flash and custom pricing?

Flash is a set price for a pre-drawn design anyone can pick. Custom is priced hourly or by project because size and design work vary.

What it costs

Plans are priced by trade: Solo $29, Trade $39, Studio $49, Command Center $74, Team $89, and Team Plus $149, all billed annually.

What percentage should a cancellation fee be?

Most service businesses set a cancellation fee between 50 and 100 percent of the service price, with the deposit already collected often covering it.

What should a tattoo deposit policy say?

State the amount, whether it is refundable, how much notice a reschedule needs to keep it, and that it comes off the final price.

What should an estimate include?

An estimate should include the scope of work, materials, total price, payment terms, a start and completion timeframe, and how long the estimate is valid.

What should be in a photography contract?

Session date and scope, payment and deposit terms, usage and copyright, delivery timeline, and a cancellation or reschedule policy.

What Turbo Link is

One system for a service business: a real website, online booking, a client CRM, invoicing and contracts, and payments, packaged for your trade.

What your clients see

Clients get a booking page, a portal for their appointments, documents and invoices, and galleries where relevant, without installing anything.

Whether it suits your business

It fits solo operators through to teams of ten or more, and the fastest honest test is the live demo for your trade.

Which plan is mine

Your trade picks the plan: Solo for salon-family work, Trade for tattoo, Studio for photography, Command Center for contractors, and Team once you have staff.

Who answers when something breaks

Support goes to the studio that builds the product, and help is available in the app once you are a customer.

Still stuck?

Reply to any email we have sent you and a person reads it. There is no ticket robot in between. Inside the app, Help & feedback sends the same message with your account attached, which usually saves a round trip.