How do I reduce no-shows at my salon?
No-shows drop when a client has already put something on the line before they walk in. That usually means a card on file at booking, and for new clients or big color services, a deposit that gets applied to the final bill.
Reminders matter almost as much as the money. A text the day before and a text a couple hours before catch the clients who simply forgot, which is most of them.
A waitlist helps too. When someone cancels last minute, you want the next open slot filled automatically instead of sitting empty.
Turbo Link lets you require a card to book, take deposits, send automatic reminder texts, and run a waitlist, all from the same booking flow, so the client sees one simple process instead of three separate tools.
None of this gets you to zero. It gets you from a habit that eats your week to an occasional exception.